Remote Working: Effectively Managing your Employee’s Time and Attendance
With remote working becoming the norm, businesses can recruit from a diverse & global pool. Learn how you can…
Operational Efficiency
Technology can redefine the way business conduct themselves, allowing business operatons to be performed faster and more cheaply. While there are many advantages, businesses need to be aware of the associated risks and challenges too.
Learn how to leverage technology to drive operational efficiency to achieve your existing business objectives with fewer resources. Understand the main concepts and methods of how businesses across diverse sectors are using technology for competitive advantage, drive cost reductions, bring about innovation & new business opportunities, and reshaping the way they operate.
Business Impact Analysis (BIA): Understanding the purpose of Business Impact…
What is Business Impact Analysis (BIA)? Learn how to determine and evaluate the potential effects of an…
How to Protect your Business Data in 10 Simple Steps
Increasing regulations means all businesses need to implement robust data protection. Learn how to protect data in…
Recovery Time Objective (RTO) and Recovery Point Objective (RPO)
Recovery Point Objective and Recovery Time Objective are important parameters that define a BCP. Learn how to use…
What are the best types of Phone Systems for Business?
What types of phone systems are there? Learn the advantages of PBX, VoIP, Cloud & Multi-Line systems to ensure…
Hybrid Cloud Benefits: 10 Reasons why Businesses must consider Hybrid Cloud…
A hybrid cloud strategy is favoured by many businesses. Understand the hybrid cloud benefits and learn why you…
IT Maintenance: Taking the right approach for maintaining your IT Systems
Your IT systems are crucial to your daily operations - Learn what crucial IT maintenance tasks you should be…
PBX Solutions: What is a PBX?
What is a PBX? PBX solutions offer feature-rich phone systems with many benefits. Read our impartial advice to…
IP Telephony: A Guide for Business Users
IP telephony refers to a covers a wider range of tools than just VoIP. Learn what is IP telephony, and how it can…
How to measure your SLA: 5 Metrics you should be Monitoring and Reporting
How do you measure your Service Level Agreement? Learn which 5 SLA Metrics you should be measuring, monitoring and…
What is Internet Telephony?
Internet telephony enables business to makephone calls via the internet. Learn the advantages of internet telephony…
Mastering Service Level Agreements: Best Practices for SLAs
Employing Service Level Agreement is good practice. Learn the best ways to develop and measure SLAs to deliver…
IT Support Contracts: What should be covered in your IT Support Agreements?
So you've decided to work with a third party IT support provider? Before signing, learn what should be covered in…
Should your Business switch to Cloud PBX?
Cloud PBX leverage the latest cloud technologies to deliver immense value. Learn why your business should switch…
Benefits of VoIP: What advantages does VoIP offer businesses?
VoIP has surged in popularity, but before replacing your current phone system, its worth considering the benefits…